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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Libby Perry

Libby Perry

February 18, 2025

5  out of  5
rating by Libby Perry
"I had the privilege of receiving Bella's help in a time of a lot of confusion and stress. Bella not only helped me get on a great insurance plan, but helped me understand how this affects my life. Thank you Bella and thank you State Farm!"
We responded:
"You rock Libby! Glad to have helped you out."
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Emily Surma

February 18, 2025

5  out of  5
rating by Emily Surma
"I had the chance to work with Bella Talbot and she was so helpful! The overall care and security I felt from this State Farm is something I’ll never forget- I highly recommend!"
We responded:
"Thanks for the kind words, Emily! Bella really enjoyed working with you. We appreciate your business!"
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Laura Colby

February 18, 2025

5  out of  5
rating by Laura Colby
"Lexi made my decision to put my trust in Sam easy."
We responded:
"Appreciate the kind words - we’ll pass onto Lexi. We’re happy to take care of you Laura! "
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Lizzie G

February 17, 2025

5  out of  5
rating by Lizzie G
"The Sam Herrig team has been great to work with. They are always quick to help and provide great service. 😊"
We responded:
"Thanks for the 5 stars and kind words Lizzie!"
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Peyton McLaughlin

February 14, 2025

5  out of  5
rating by Peyton McLaughlin
"Roman was super helpful. My previous insurance agency really screwed me over and Roman was there to help! I would recommend him 100%."
We responded:
"Grateful to hear of the kind words for Roman! We’re excited to take care of you Peyton. Have a great rest of your 2025 and know that we are a call or visit away!"
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Josh Friborg

February 6, 2025

5  out of  5
rating by Josh Friborg
"I worked with Lexi and she was amazing caring for all my needs and finding all the best ways possible to facilitate them right away there was no haggling or bagaling she provided the best prices the best customer service and stayed on top of the situation to get me the best prices possibl"
We responded:
"Thanks for the kind words Josh! We appreciate your business. Our agency is a call or text away if anything is needed!"
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Rick Smith

February 4, 2025

5  out of  5
rating by Rick Smith
"Sam and Roman have been great to work with on our rental dwellings."
We responded:
"We appreciate your business Rick. Thanks for thinking of our agency! Roman enjoyed working with you."
Profile photo of Andrew Evans

Andrew Evans

February 3, 2025

5  out of  5
rating by Andrew Evans
"Sam was very helpful and knowledgeable in helping me getting my car insured! I also got home insurance through them, and Lexi was a huge help and made everything go very smoothly!"
We responded:
"Thanks Andrew!"
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Denis June

February 3, 2025

5  out of  5
rating by Denis June
"Alexis Bedier one of the best , really enjoyed connection and a very pleasant and smart lady to work with. Look forward to extending coverage on other items. Thank you Alexis."
We responded:
"Such kind words about Alexis, thanks for sharing Denis! We appreciate your business."
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jason Kempen

January 31, 2025

5  out of  5
rating by jason Kempen
"Very easy to work with. We worked with Alexis and she was great!!!!! Sam also played a role in helping us with our initial call and was great. I highly recommend anyone shopping around for insurance to call Sam’s office. You will not be disappointed. They were very quick to get things rolling and also saved us a good amount on our insurance. Definitely 5 stars+ from this happy customer"
We responded:
"So kind of you to share your experience, thanks Jason! We are thrilled to take care of your household insurance needs. Have a great weekend!"
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Kain Wickler

January 26, 2025

5  out of  5
rating by Kain Wickler
"Awesome service, got me what I needed with no hassle."
We responded:
"Thanks Kain!"
Profile photo of Kimberly Varner

Kimberly Varner

January 17, 2025

5  out of  5
rating by Kimberly Varner
"Great guy. He saved me a lot of money with my insurance."
We responded:
"Kim, thanks for your business. Roman said he had a great time helping you out. We are thrilled to call you a customer! Have a blessed 2025."
Profile photo of Alaa A. Rababah

Alaa A. Rababah

January 17, 2025

1  out of  5
rating by Alaa A. Rababah
"Only know how take your money if you get accidents or anything they will say we are third part we don’t know anything"
We responded:
"Hey Ala! Looks like you’re insured with a different agency in Dubuque. Hope your inquiry can be handled!"
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Bob Omer

January 14, 2025

5  out of  5
rating by Bob Omer
"It’s great to have insurance with State Farm. However, good driver should be rewarded by State Farm!"
We responded:
"Thanks for the 5 stars Bob!"
Profile photo of Bjoern Elsasser

Bjoern Elsasser

January 2, 2025

5  out of  5
rating by Bjoern Elsasser
"I had a really great experience working with the Stste Farm team, switching over my 3 policies. Thank you Lexi for being patient and answering all my questions."
We responded:
"Appreciate the kind words Bjoern. It’s our pleasure to serve you. Have a blessed 2025!"
Profile photo of Emma Earles

Emma Earles

January 2, 2025

5  out of  5
rating by Emma Earles
"I had a great experience with State Farm! Lexi was extremely helpful and thorough - she made the process so easy."
We responded:
"Emma, thank you so much for your business, meant the world when Lexi told me you reached out to our agency! We will take great care of you, and I’m thrilled to call you a customer! We’re a call away if anything is needed. Happy New Year! -Sam"
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Jonathan Briden

December 13, 2024

5  out of  5
rating by Jonathan Briden
"Very knowledgeable, explained things in a way that were easy to understand"
We responded:
"We appreciate your business Jon!"
Profile photo of Melomi Briden

Melomi Briden

December 13, 2024

5  out of  5
rating by Melomi Briden
"Sam and Alexis are AMAZING - so helpful with knowledge and able to answer questions!! Made the process less stressful! 5 stars all the way."
We responded:
"So good meeting you and Jon, Mel!"
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Jim Mills

July 31, 2024

5  out of  5
rating by Jim Mills
"Great experience working with State Farm. Amazing customer service and willingness to help in every way."
We responded:
"Thanks for your business, Jim! We’re thrilled to serve you!"
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patrick dolehide

June 27, 2024

5  out of  5
rating by patrick dolehide
"I hope it helps me a lot."
We responded:
"Patrick, so happy to help you out. We appreciate your loyalty to the agency! Thanks for the 5 stars"
Profile photo of Tiger Emrich

Tiger Emrich

June 13, 2024

5  out of  5
rating by Tiger Emrich
"Amazing experience! Worked with Lexi who helped me save a lot of money, set up my insurance very quickly, and was incredibly kind. Recommend her to everyone!"
We responded:
"Thanks for your business tiger! Appreciate the kind words about Lexi"
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Brent Hess

May 28, 2024

5  out of  5
rating by Brent Hess
"Good people work here"
We responded:
"Brent, you and Carson are awesome! So excited to take care of you. Thanks for stopping in the office "
Profile photo of Erica Nossaman

Erica Nossaman

May 24, 2024

5  out of  5
rating by Erica Nossaman
"Sam was awesome and helped me get set up within a few days of contacting him. Highly recommend for a quick, easy, and informed process. Thank you Sam!"
We responded:
"Thanks for the review Erica. Great seeing you at the wedding last weekend! Hope you have an awesome June!"
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Scott Oyen

May 10, 2024

5  out of  5
rating by Scott Oyen
"Making the decision to move back to the Dubuque area where I grew up was one of the best decisions I have made in years. With any long distance move, there are many loose ends that need to be addressed. When it came to meeting all of my insurance needs, it only made sense to stay with State Farm. Upon meeting my new State Farm Insurance Agent, Sam Herrig, I knew that I would be greatly taken care of. Sam has gone above and beyond in making the transition of my insurance needs effortless. Sam is knowledgeable, professional and extremely personable."
We responded:
"Scott, this means more to us than you know! We’re thrilled to work with you and we were impressed by your courteousness throughout the process of onboarding your policies. Thanks for your business!"
Profile photo of Jacob Owens

Jacob Owens

April 26, 2024

5  out of  5
rating by Jacob Owens
"Sam is a true professional and answered all of my questions while going above and beyond by asking about other areas of risk and wealth management options. Would recommend his services to anyone!"
We responded:
"You’re the man Jacob! Thanks for the kind words. Super happy for you in all the success you’re finding in your new venture, keep crushing it! Thanks for your business!"