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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bjoern Elsasser

Bjoern Elsasser

January 2, 2025

5  out of  5
rating by Bjoern Elsasser
"I had a really great experience working with the Stste Farm team, switching over my 3 policies. Thank you Lexi for being patient and answering all my questions."
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Emma Earles

January 2, 2025

5  out of  5
rating by Emma Earles
"I had a great experience with State Farm! Lexi was extremely helpful and thorough - she made the process so easy."
We responded:
"Emma, thank you so much for your business, meant the world when Lexi told me you reached out to our agency! We will take great care of you, and I’m thrilled to call you a customer! We’re a call away if anything is needed. Happy New Year! -Sam"
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Jonathan Briden

December 13, 2024

5  out of  5
rating by Jonathan Briden
"Very knowledgeable, explained things in a way that were easy to understand"
We responded:
"We appreciate your business Jon!"
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Melomi Briden

December 13, 2024

5  out of  5
rating by Melomi Briden
"Sam and Alexis are AMAZING - so helpful with knowledge and able to answer questions!! Made the process less stressful! 5 stars all the way."
We responded:
"So good meeting you and Jon, Mel!"
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Jim Mills

July 31, 2024

5  out of  5
rating by Jim Mills
"Great experience working with State Farm. Amazing customer service and willingness to help in every way."
We responded:
"Thanks for your business, Jim! We’re thrilled to serve you!"
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patrick dolehide

June 27, 2024

5  out of  5
rating by patrick dolehide
"I hope it helps me a lot."
We responded:
"Patrick, so happy to help you out. We appreciate your loyalty to the agency! Thanks for the 5 stars"
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Tiger Emrich

June 13, 2024

5  out of  5
rating by Tiger Emrich
"Amazing experience! Worked with Lexi who helped me save a lot of money, set up my insurance very quickly, and was incredibly kind. Recommend her to everyone!"
We responded:
"Thanks for your business tiger! Appreciate the kind words about Lexi"
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Brent Hess

May 28, 2024

5  out of  5
rating by Brent Hess
"Good people work here"
We responded:
"Brent, you and Carson are awesome! So excited to take care of you. Thanks for stopping in the office "
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Erica Nossaman

May 24, 2024

5  out of  5
rating by Erica Nossaman
"Sam was awesome and helped me get set up within a few days of contacting him. Highly recommend for a quick, easy, and informed process. Thank you Sam!"
We responded:
"Thanks for the review Erica. Great seeing you at the wedding last weekend! Hope you have an awesome June!"
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Scott Oyen

May 10, 2024

5  out of  5
rating by Scott Oyen
"Making the decision to move back to the Dubuque area where I grew up was one of the best decisions I have made in years. With any long distance move, there are many loose ends that need to be addressed. When it came to meeting all of my insurance needs, it only made sense to stay with State Farm. Upon meeting my new State Farm Insurance Agent, Sam Herrig, I knew that I would be greatly taken care of. Sam has gone above and beyond in making the transition of my insurance needs effortless. Sam is knowledgeable, professional and extremely personable."
We responded:
"Scott, this means more to us than you know! We’re thrilled to work with you and we were impressed by your courteousness throughout the process of onboarding your policies. Thanks for your business!"
Profile photo of Jacob Owens

Jacob Owens

April 26, 2024

5  out of  5
rating by Jacob Owens
"Sam is a true professional and answered all of my questions while going above and beyond by asking about other areas of risk and wealth management options. Would recommend his services to anyone!"
We responded:
"You’re the man Jacob! Thanks for the kind words. Super happy for you in all the success you’re finding in your new venture, keep crushing it! Thanks for your business!"
Profile photo of Nicole Miller

Nicole Miller

April 25, 2024

5  out of  5
rating by Nicole Miller
"Yesterday, I switched to State Farm after spending 15 years with American Family. Sam made the switch effortless. He's local, responsive, and knowledgeable! Thank you Sam for helping us!"
We responded:
"You guys rock! We are so grateful for your business and to be able to take care of you! Thanks for getting us to our 300th Google review Nicole and Nick! 👍🏼"
Profile photo of nick Miller

nick Miller

April 24, 2024

5  out of  5
rating by nick Miller
"Hands down the easiest insurance set up I’ve ever gone through! Sam did an amazing job, was very knowledgeable and helped us get what we wanted with no hassle! Thanks again Sam!"
We responded:
"Thanks so much Nick! Loved helping you and Nicole get started at State Farm "
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Rachel Schmitt

April 17, 2024

5  out of  5
rating by Rachel Schmitt
"Sam Herrig is very personable and has been so great to work with! He answers my many, many questions and works quickly to help me get the coverage I need!"
We responded:
"Thanks for the review Rachel! It was so awesome helping you get everything onboarded at our agency."
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Hallie Bedier

April 5, 2024

5  out of  5
rating by Hallie Bedier
"Can’t recommend them enough!! They were very helpful and answered all of my questions. Very reliable and professional."
We responded:
"Thank you Hallie! "
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Sarah Nuehring

April 4, 2024

5  out of  5
rating by Sarah Nuehring
"Alexis was amazing to work with.....I can tell she cares about my family and our needs! I appreciate the time she took, questions answered and overall friendly personality! Thanks so much, you saved us a ton on our insurance, yet still able to maintain our same deductibles! Highly recommend Alexis, Sam and State Farm!"
We responded:
"We appreciate your business and these kind words about Alexis. She said amazing things about you and your family! My office is a phone call away. Thanks Sarah and Kilyn!"
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Alex Schultz

March 26, 2024

5  out of  5
rating by Alex Schultz
"I called for new insurance and decided on Sam based on his wonderful reviews. I was not let down even the slightest bit. He was charming, knowledgeable and more than happy to assist. I would choose this guy anytime and was a pleasure doing business"
We responded:
"Alex, you’re too kind! Thanks for your business, we love helping community oriented people and we thank you for all you do for the city of Dubuque."
Profile photo of Caitrin Dolehide

Caitrin Dolehide

March 25, 2024

5  out of  5
rating by Caitrin Dolehide
"Sam and Alexis were very helpful with all the questions I had for my home and auto!"
We responded:
"Thanks for taking the time to leave a 5 star review and share your experience Cait! We are so excited to call you a customer!"
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Logan Wilcox

March 21, 2024

5  out of  5
rating by Logan Wilcox
"Total Professionals! Sam, Alexis, and Camille are all awesome and extremely helpful."
We responded:
"We appreciate you, Logan! "
Profile photo of Julie Feldhake

Julie Feldhake

March 21, 2024

5  out of  5
rating by Julie Feldhake
"Alexis on Sam's team is outstanding! I had tons of questions and adjustments to both our home and auto policies. Alexis worked with me every step of the way. We made changes and figured out what was the best combination for my family. I am so grateful that I made the switch. I now have peace of mind that my family is properly covered, at the best price, by a team that will take time to listen to my needs. Thank you so much! If you need a personal touch, not a 1800 number call Sam and his team will take care of you."
We responded:
"Feldhake family - we are so excited to work with you, and Morgan said great things about you guys from UNI. Alexis had a great time getting to know you, and I can’t thank you enough for your business and trusting my agency with your insurance needs!"
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Al Hayward

March 19, 2024

5  out of  5
rating by Al Hayward
"Sam is a great listener, and very helpful and understanding."
We responded:
"Thank you for the kind words Al. My team and I are excited to take care of you and your household insurance!"
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stephen fortin

March 8, 2024

5  out of  5
rating by stephen fortin
"Wife and I were with Allstate for the last 4 years and getting hammered by rate increases (over 100% increase over the last 4 years) . Alexis was able to set me up with home and auto and cut my costs down by 50% . THANK YOU!"
We responded:
"Stephen, Alexis loved helping you guys out! We appreciate your business and look forward to serving you."
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Davis Flogel

March 6, 2024

5  out of  5
rating by Davis Flogel
"Sam is great to work with, made the entire process seamless and easy to understand as a first time home buyer."
We responded:
"Davis, super excited for you in this process and it was great reconnecting. Congrats again on the home! -Sam & team"
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Dave DeBlare

March 4, 2024

5  out of  5
rating by Dave DeBlare
"Very helpful and informative. With extremely competitive rates!!"
We responded:
"Thanks Dave! Lexi loved helping you out and we are so excited to call you a customer. Thank you for your business and support of the agency."
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Aleka Reese

February 26, 2024

5  out of  5
rating by Aleka Reese
"I was able to effectively communicate what my budget was and must haves with Camille and she was able to go above and beyond for me and give me an even better rate then I was expecting with renters insurance too."
We responded:
"Thanks a lot Aleka, camille really enjoyed working with you and getting you onboarded at the agency!"